{"id":3987,"date":"2020-09-28T22:01:24","date_gmt":"2020-09-28T22:01:24","guid":{"rendered":"http:\/\/aliensquad.es\/?page_id=3987"},"modified":"2022-08-09T14:55:41","modified_gmt":"2022-08-09T14:55:41","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/aliensquad.es\/en\/return-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-2\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-8\"><div class=\"vc_column-inner vc_custom_1660056881543\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h1 style=\"text-align: center;\">Refund Policy<\/h1>\n<p style=\"text-align: left;\"><strong>Returns and exchanges 14 days!<br \/>\n<\/strong><span style=\"font-size: 16px;\">We do everything we can to ensure you are happy with your order but if you need to make a return or exchange, please follow the simple steps below. <\/span><span style=\"font-size: 16px;\">Contact with us within <\/span><strong style=\"font-size: 16px;\">14<\/strong><span style=\"font-size: 16px;\"> calendar days from when you receive the product via e-mail at: <\/span><a style=\"font-size: 16px; background-color: #ffffff;\" href=\"mailto:pedidos@aliensquad.es\">pedidos@aliensquad.es,\u00a0<\/a><span style=\"font-size: 16px;\">including the following details:<\/span><\/p>\n<div class=\"shopify-policy__body\">\n<div class=\"rte\">\n<ul>\n<li>Full Name<\/li>\n<li>Order number<\/li>\n<li>Phone number<\/li>\n<li>Complete list of Items being returned &amp; reason for return<\/li>\n<li>If you require a refund\/exchange\/store credit please detail this.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>100% Refund insured<br \/>\n<\/strong>After an Order is shipped, no changes to the order can be made. We won&#8217;t be able to cancel an order once is shipped, you&#8217;ll have to return it to us to be able to make you a full refund.*<\/p>\n<p><strong>Please note:<\/strong><br \/>\nSwim\/Bodysuits, Intimates, face masks, earrings &amp; lipsticks \/ cosmetics are not returnable, due to hygienic restrictions. Items must be in their original condition and in their original packaging, unworn, unwashed and complete with their original labels and tags. Any promotional items included free of charge must also be returned shall the order be returned in full. Any duties on returned goods will remain the responsibility of the customer.<\/p>\n<p><strong>Buyer Protection<br \/>\n<\/strong>In case the item received is in poor condition, or you want to change it, you have <strong>14<\/strong> calendar days to claim via email at: <a href=\"mailto:pedidos@aliensquad.es\">pedidos@aliensquad.es<\/a><br \/>\nYou can choose 1 among the following options:<br \/>\n1. Return the product to <strong>exchange<\/strong> or <strong>refund<\/strong> it.<br \/>\n2. Keep the product and receive a <strong>25%<\/strong> discount on your next order. **<\/p>\n<h4><\/h4>\n<p><strong>Lost Order<br \/>\n<\/strong>In the event that an order is lost, the order will be reimbursed if after\u00a0<strong>90 days<\/strong> it has not been received. This period had to be extended due to Covid-19 situation. We&#8217;re really sorry for all inconveniences caused, but you will be <strong>100% refunded<\/strong> and you&#8217;ll can keep the item for <strong>FREE<\/strong> if it arrives after this time.<\/p>\n<p>* Shipping costs from returns are paid by the customer.<br \/>\n** Discounts are not cumulative with each other or with others.<\/p>\n<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-2\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Refund Policy Returns and exchanges 14 days! We do everything we can to ensure you are happy with your order but if you need to make a return or exchange, please follow the simple steps below. Contact with us within 14 calendar days from when you receive the product via e-mail at: pedidos@aliensquad.es,\u00a0including the following &hellip;<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/aliensquad.es\/en\/return-policy\/\"> <span class=\"screen-reader-text\">Refund Policy<\/span> Read More &raquo;<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"plain-container","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"disabled","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v14.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund Policy - Alien Squad<\/title>\n<meta name=\"robots\" content=\"index, follow\" \/>\n<meta name=\"googlebot\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta name=\"bingbot\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aliensquad.es\/en\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund Policy - Alien Squad\" \/>\n<meta property=\"og:url\" content=\"https:\/\/aliensquad.es\/en\/return-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Alien Squad\" \/>\n<meta property=\"article:modified_time\" content=\"2022-08-09T14:55:41+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/aliensquad.es\/en\/#website\",\"url\":\"https:\/\/aliensquad.es\/en\/\",\"name\":\"Alien Squad\",\"description\":\"Por y para Brujas Verdes\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/aliensquad.es\/en\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"http:\/\/aliensquad.es\/return-policy\/#webpage\",\"url\":\"http:\/\/aliensquad.es\/return-policy\/\",\"name\":\"Refund Policy - Alien Squad\",\"isPartOf\":{\"@id\":\"https:\/\/aliensquad.es\/en\/#website\"},\"datePublished\":\"2020-09-28T22:01:24+00:00\",\"dateModified\":\"2022-08-09T14:55:41+00:00\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"http:\/\/aliensquad.es\/return-policy\/\"]}]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","_links":{"self":[{"href":"https:\/\/aliensquad.es\/en\/wp-json\/wp\/v2\/pages\/3987"}],"collection":[{"href":"https:\/\/aliensquad.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aliensquad.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aliensquad.es\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aliensquad.es\/en\/wp-json\/wp\/v2\/comments?post=3987"}],"version-history":[{"count":0,"href":"https:\/\/aliensquad.es\/en\/wp-json\/wp\/v2\/pages\/3987\/revisions"}],"wp:attachment":[{"href":"https:\/\/aliensquad.es\/en\/wp-json\/wp\/v2\/media?parent=3987"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}